The Human Services Value Curve
Creating the Future of Outcomes & Impact
A Leadership Framework and Theory of Change for
Health and Human Services Outcomes and Value

Understanding The Human Services Value Curve
The Human Services Value Curve is a transformation framework and system-wide theory of change that inspires and equips leaders and policymakers of health and human services organizations, systems, and communities to envision and create a path for achieving better and more equitable outcomes for individuals, families, and communities, as well as improve and accelerate human services social and economic value for society.
Improving Outcomes for Children in the Commonwealth of Virginia
In late 2015, four leaders—William Hazel, the Secretary of Health and Human Resources for the Commonwealth of Virginia; Dr. Craig Ramey, a professor at Virginia Tech; and Accenture’s Howard Hendrick and Gary Glickman—began dissecting a simple but…
Building a Thriving Community: The Case of Live Well San Diego
In 2008, Walt Ekard, the Chief Administrative Officer for San Diego County, asked Nick Macchione, the newly-promoted director of the county’s Health and Human Services Agency, to address a complex and significant question: “How do we help San…
Apotti: A Vision for Integrated Health and Human Services in Finland
In 2011, Finland’s healthcare and social services leaders faced an extremely challenging set of circumstances. To begin with, there were a number of troubling trends—including the aging of the Finnish population and an increase in the prevalence…
Further Readings
Lessons for Confronting the Challenges Ahead
The Challenge Before Us: Creating the Future of Outcomes and Impact
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...
Outcomes and Impact: New Capacity Powered by Analytics
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...
Human Services Transformation: The Adaptive Challenge
Zoom in on the introductory stories and you will see micro level examples of work that front-line human services executives do every day. Yet the examples also exist...